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Case Studies

 Sarah picture Debenhams

Sarah Smith - Stevenage
Customer service course 
Retail course
I was made unemployed from my last job in the retail sector.  I went onto Job Seekers Allowance whilst I was looking for new work in retail. I was applying for jobs and either getting no reply or not getting through to the interview stage. My self confidence was knocked and I didn't think I was ever going to get a job.
My confidence was knocked heavily and I really missed not getting up and going out to work to meet people.
My Work Coach in the Letchworth JCP put me on a Customer Service course which could lead to a telephone interview for Debenhams.  I started a course with SPS Training and it really opened my eyes to my possible development.
By getting up and going out to learn my confidence has grown from sitting quietly in the corner on the 1st day to helping others with the course.  I was also able to stand up and talk in front of the group as my confidence grew again.  Also I have made some new friends which is amazing.
I am now working in the new Debenhams in Stevenage as a bra fitter and I love it!
Thank you SPS!





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I have now got another job as a retail manager in a local charity shop, but I would never have applied for it in the firsttestimonial image - sps training place without starting this course as one of the must haves was that you had to be computer literate, which I am now! So thank you once again.


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